Last Updated: May 19, 2025

Thank you for visiting the Puzzella store. We are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed through a secure payment gateway — we do not store it)
  • Any other data you voluntarily provide through forms or customer support

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders
  • Enhance your user experience on our website
  • Send updates and notifications related to your order
  • Respond to your inquiries or provide customer support
  • Send promotional offers (if you opt in)

3. Protecting Your Information

We implement appropriate security measures to protect your data from unauthorized access, use, alteration, or disclosure.

  • SSL encryption is used to secure sensitive data
  • Your data is stored on secure servers
  • We do not share your personal information with third parties for marketing purposes without your explicit consent

4. Cookies

Our website uses cookies to enhance your browsing experience, such as:

  • Remembering items in your shopping cart
  • Tracking your preferences to improve performance
  • Collecting analytical data about site usage

You can manage your cookie settings through your browser at any time.

5. Service Providers

We may use third-party service providers (such as shipping companies or payment gateways) to deliver our services more efficiently. They are provided with only the information necessary to perform their duties and are not allowed to use it for any other purpose.

6. Your Rights as a User

You have the right to:

  • Access, update, or delete your personal data at any time
  • Unsubscribe from newsletters or promotional messages using the opt-out link in the email

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

8. Contact Us

If you have any questions regarding this Privacy Policy, feel free to contact us at:
📧 Email: support@puzzella.net